FixedOps Forge helps automotive dealerships identify opportunities, strengthen processes, develop higher-performing teams, and improve fixed operations profitability through practical, data-driven strategies.
Schedule Your Performance Audit →Find opportunities. Create a plan. Drive results.
Monthly consulting and performance support designed to sustain improvement.
We learn your goals and gather department data.
We evaluate performance, processes, advisors and customer experience.
You receive findings, opportunities and a customized 30-day plan.
Implement the plan and build sustainable performance.
FixedOps Forge was created to help automotive dealerships build stronger processes, improve accountability, develop higher-performing teams, and uncover opportunities for greater profitability. Our approach combines data-driven performance analysis with practical operational strategies that can be implemented in the real world—not just recommendations that look good on paper.
With more than 10 years of experience in operations, Lakin Hinson has built a career around improving processes, strengthening team performance, creating accountability, and identifying opportunities for operational and financial improvement.
That operational background, combined with hands-on dealership leadership experience, provides a practical understanding of the challenges dealership service departments face—from advisor performance and customer communication to workflow, profitability, CSI, documentation, and management accountability.
Lakin founded FixedOps Forge to bring a disciplined, operations-focused approach to dealership fixed operations and help leadership teams turn performance data into measurable action.
Request a FixedOps Forge Performance Audit or schedule a discovery conversation.
lakin@fixedopsforge.com
FixedOpsForge.com